How do I provide ETC setup documentation if the device is already installed?
If your ETC is already previously installed, this means its registered in some other owners name, and information. This means each time you drive through the tolls, it would be registered in a 3rd party, with different identification.
So when you visit AUTOBACS or YELLOWHAT to have the unit re-setup, you need to bring the vehicle, along with the vehicle title (Shaken).
To perform the re-setup it will cost about ¥2625 to complete.
Here are some statements that may help.
I would like to purchase a new ETC unit and to install and activate the ETC unit. I will need the ETC setup document.
ＥＴＣユニットが私の車にあります。 車の中にあるＥＴＣユニットをリセットアップして下さい。 リセットアップ後、「ＥＴＣ車載器セットアップ申込書」を下さい。
I already have an ETC unit in my vehicle. I just need to have the unit re-setup. I will need the ETC setup document.
Call JapanETCcard TEL 046-874-7156
Example of ETC Setup Document:
Example of the Shaken Vehicle Title you will provide them:
They need to go in your car, and pull the unit # off of the ETC unit. They can do that several ways. One way is some units if you push the button will speak the units numbers. Others will look at the label on the unit to receive the code. Others will install a special card, and it will download the unit data, and they will insert the card into a special computer reader to display the unit information. Once they have that, you need to provide them your vehicle title, so they can sync your information up into the ETC network.
Once you are completed with the ETC Setup process, you can continue the process on JapanETCcard by providing a copy of both the ETC setup document and the vehicle title.