What Our Customer’s Say About Our ETC Card Service

  Wise Refund Testimonials 

Thank you for the great service you provide. This is our second Japanese assignment and we’ve had ETC cards through you both times.




Great service



  United States Department of State / American Embassy Tokyo / DPO / Tokyo

Great convenient service



  Usmc / Camp foster / FPO / Mcipac

ETC was great! We loved the convenience.



  US Navy / Sasebo / FPO / America

Service was great and I recommend service to anyone living in Japan more than a year.



  USMC / Hansen / FPO / III MHG

Phenomenal to have an ETC while in Japan; best decision I made was signing up! This website made it super easy.



  US Navy / NAF Atsugi / FPO / HSM-77

We like this service very much. If we come back we will definitely get this service again. We will continue to share and refer our friends to the service as well. Thank you!



  U.S. Navy / MCAS Iwakuni / FPO / AIMD

Services were absolutely fantastic. Prompt responses with great information. Thank you for the service!



  US Marines / Camp Schwab / Chatan-Cho / 3d Marine Division

The services were very helpful. I would definitely recommend my friends to JapanETCCard.




You guys are the best!



  Navy / Camp hansen / FPO / 9th ESB

Wonderful. It's great you provide a service for people on SOFA status since it is difficult to get a bank account and thus a credit card issued from a Japanese company without a residency card.



  US Air Force / Komaki Base (Japanese Base) / 小牧市 / PACAF

Awesome! Super easy and quick response customer service



  US Navy / Yokosuka / FPO / CNFJ

Great service, I'm so happy we chose to get an ETC card through Japan ETC Card. It has allowed our family to travel stress-free.



  Air Force / Yokota / APO / Na

8/14/2023 Wise Refund Process:

We received our refund and are very satisfied with the process. While we do speak Japanese, reading it and especially processing all of the minutiae in most Japanese agreements, is a real headache. Being able to complete this process in English and in such a straightforward, uncomplicated way is awesome!

If we move back to Japan, we’ll be customers again!

Great service and communication. Easy for foreigners to use!



  Wismettac Asian Foods / Civilian / Minato-ku / Civilian - non military

Great Service while I had the card active. Thank you for many years of service.



  USAF / Kadena AB / APO / PACAF

ETC has been fantastic. Super convenient and easy to set up and use. No hassles-great customer service!



  USN / NAF Atsugi / FPO / CTF-72

JapanETC is a very beneficial tool for traveling Japan on the toll roads. It’s easy to obtain and easy to manage your account once you do. Thank you for the service. I look forward to resuming it when I return to Japan in the future.




Your service has been great while we’ve been In japan. I recommend you to all our friends



  Marine corps / MCAS Iwakuni / FPO / VMGR-152

Services were convenient



  department of defense / Yokosuka Navy Base / FPO / psns

Excellent service, quick response to emails, easy to use.



  US Navy / Atsugi / FPO / FFSC

This is an excellent service for foreigners living in Japan. If you're with the armed forces or even just teaching English here then I highly recommend getting a card.
Thank you for letting me use your service and for providing good support for foreigners who want to use the Japanese toll roads.



  Kamikitayama-mura Board of Education / Kamikitayama Yamayuri Gakuen / Kamikitayama-mura / Kamikitayama-mura Board of Education

Awesome. Wish I did it sooner. I am moving back to America and have no need.



  USAF / Yokota AB / APO / 374 Airlift Wing

Excellent service. If you commute to and from one end of Okinawa to another this service is definitely for you. Thank you for your excellent customer service.



  DoDEA / Camp Kinser / APO / DoDEA

Service was really easy to set up and works great travelling all over Japan including Okinawa!!



  Entrepreneur / Camp Zama / APO / Public Health

During our 4 year stay here, we had been very happy with the ETC card and the service your company provided. Highly recommended to service members stay in Japan!



  USAF / Yokota AB / Springfield / PACOM

Your service has been awesome! We are simply leaving Japan and will no longer need your services. We have passed on your information to all our Gaijin friends though!



  Reliant Mission / (none) / Fuchu / (none)




  USAF / Yokota / APO / PACAF

Easy to apply. Easy to use.

 Ka Wing


  KW Yume Co. Ltd. / Yokohama / Inashiki / Japan

8/31/2023 Wise Refund Process:

The ETC sign up process was super easy and I believe closing out my account was too. Can't recall if my account is closed but threw my card away!! Thanks again.

Amazing to use and skip the lines at the toll. Easy to set up the account, and auto pay is awesome. Thank you!!



  USMC / Kadena / FPO / 3rd Mar Div

I was really pleased with Japan ETC Card from the easy to use website to the quick and friendly customer service. We used it for 4 years and only closed it because we moved away from Japan. If/when we move back we will definitely seek out this company again.



  US Department of State / Tokyo / Tokyo / US Embassy in Tokyo

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