What Our Customer’s Say About Our ETC Card Service

  Wise Refund Testimonials 

JapanETCcard partnered with NBC Tokyo 2020 Olympics - We provided 200 ETC Cards, NBC used the ETC cards in Shuttle Buses and Van Shuttles to transport the Olympic Players and Staff From Olympic Village to events.

Great service! Only reason for cancellation is due to leaving Japan, but I would use Japanetccard again if I return!

 Maxmillian

  8/23/2023

  Lockheed Martin / Mitsubishi Heavy Industries Group / Nagoya-shi, Moriyama-ku / Nagoya

Very convenient to use, thank you!

 apolinar

  8/23/2023

  USN / yokosuka / FPO / USS RONALD REAGAN

Japan ETC was great! Very easy to set up and use and SO much better when driving!

 Janell

  8/23/2023

  US. Navy / Yokosuka / FPO / NAVFAC FE

Services are good.

 Carlos

  8/21/2023

  US Department of the Navy / NAF Atsugi / FPO / Civilian

Excellent service all around

 Benjamin

  8/21/2023

  US Navy / Yokosuka / Yokosuka / AIRPAC N9 DET

Fantastic service! We would've happily continued if not for having to leave Japan. Thank you for all your and your team’s help and responsiveness! We really appreciated how easy you all made it for us to access and use the ETC card.

 Maria

  8/21/2023

  USDA / Tokyo / DPO / US Embassy

Great service-- made our 8 years in Japan traveling much easier- thank you

 Jennifer

  8/21/2023

  DODEA / Misawa / APO / DoDEA

10/11/2023 Wise Refund Process:

I wanted to respond to tell you that, the process was easy overall.

I am very grateful for your assistance in set up and the refund process. I definitely have encouraged my friends and coworkers to get the ETC card.

I would like to return to Japan in a couple of years and hope to set it up again.

Thank you again!

We love having the freedom of the ETC card. Less waiting at toll gates, we don't have to worry about having enough yen on hand, and never get "stuck" at an ETC-only exit/entrance.

 Amy

  8/20/2023

  US Air Force / Yokota / APO / 88MDG

Excellent service from start to finish!

 Martin

  8/18/2023

  US Navy / Yokosuka Naval Base / FPO / Command 7th Fleet

10/12/2023 Wise Refund Process:

It was a great service, very satisfied. Thank you!

Have enjoyed the ease of travel in Japan, became a lifetime member and looking forward to returning to Japan and using your service.

 Golala

  8/18/2023

  SRF / CFAY / FPO / SRF

Great Service. Will definitely get it again once I come back to Japan.

 Gerlo

  8/18/2023

  Navy / MCAS IWAKUNI / FPO / VFA-115

Exceptional service. I did not have any issue.

 Jeffrey

  8/17/2023

  US AIRFORCE / Yokota Air base / APO / 374 SGCS

Great convenient service because it is all in English. I like being able to request ETC reports that support my U.S. Government requests for reimbursement for driving through ETC tolls for work.

 Chummie

  8/17/2023

  U.S. Army / Hardy Barracks / Minato City / ITC-IPAC

Thank you so much! This service made driving way less stressful.

 Nancy

  8/16/2023

  Navy / Yokosuka / FPO / 7th fleet

Your ETC service was very useful for me and my family, particularly during COVID.

 Richard

  8/14/2023

  Dept. of Navy / Yokosuka / Yokosuka / PSNS&IMF Yokosuka Detachment

You guys provide a great service for us. Keep up the good work!

 Matthew

  8/13/2023

  Defense Commissary Agency / Camp Zama / APO / Defense Commissary Agency

Services through Japanetccard were great. I would highly recommend this service to anyone moving to Japan.

 Larry

  8/11/2023

  Bell / Camp Kisarazu / Fritch / PMA-275

Very convenient!

 zackery

  8/11/2023

  US Navy / Iwakuni / selma / BHC

Best and easy service for the foreigner.
Thank you for the service.

 Sashim

  8/7/2023

  Full Time Job / Toyota / Nagoya / Don’t know

Outstanding service. Very easy and convenient to use. Highly recommended if you plan to drive in Japan as some highways are ETC only.

 Dennis

  8/4/2023

  US Navy / Yokosuka / Yokosukashi / COMDESRON 15

The ETC service has been one of the best things during our three years in Japan. Very reliable and made driving much more pleasant. Thank you for providing this service to all the expats in the country. Thank you! Thank you for the wonderful service while we were living in Japan.

 Russell

  8/3/2023

  Lockheed Martin / Komaki / Nagoya / Komaki

Great

 Joseph

  8/3/2023

  US Navy / Yokosuka / FPO / Naval Hospital

Its been great to have an ETC card, and the service is top-notch.

 Chris

  8/1/2023

  USAF / Kadena AFB / APO / KADENA AFB

We are canceling our card just because we are about to PCS and we are very happy about your services especially how convenient and how easy to use. Thank you so much!

 Jumry

  7/31/2023

  US Navy / Yokosuka / FPO / USS Barry (DDG 52)

Great service. I wish I was here longer.

 Paul

  7/30/2023

  US ARmy / Camp Zama / APO / US Army

Very Good

 Keon

  7/29/2023

  Army / Camp Zama / APO / Camp Zama

Service was great and I plan on reactivating my account once I return to Japan.

 Ritchie

  7/29/2023

  USMC / MCB CAMP BUTLER / FPO / GF, FMB, M&R

Thank you for making the ETC process so easy and understandable! I wish I had gotten it sooner! Thank you!

 Vanessa

  7/27/2023

  US Navy / Yokosuka / FPO / NAVSUP FLCY

Loved the card and the service. It was easy to use and great service. I’m only canceling because of my PCS. Thank you!

 Randall

  7/26/2023

  American Red Cross / Yokota Air Base / APO / 374 FSS

Very easy to use! Makes all the difference on any road trip!

 Evelyn

  7/24/2023

  DOD / Sasebo / FPO / SRF

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