What Our Customer’s Say About Our ETC Card Service

  Wise Refund Testimonials 

Loved the card and the service. It was easy to use and great service. I’m only canceling because of my PCS. Thank you!



  American Red Cross / Yokota Air Base / APO / 374 FSS

Very easy to use! Makes all the difference on any road trip!



  DOD / Sasebo / FPO / SRF

Having the Japan ETC was so convenient. We utilized it often and made driving on the toll roads super easy.



  US Navy / MCAS Iwakuni / FPO / 11th Dental Co, 3d Dental Battalion

Great service. Thank you



  US Navy / Yokosuka / FPO / NAVSUP

We've never had any issues and the customer service has been very proactive



  JED / Camp Zama / APO / Camp Zama

Great service



  US Navy / Camp Hansen / FPO / 9th Engineer Support Battalion

Japanetccard made the ETC card process simple and the customer service has been amazing! Thanks for your service. We are moving but will use it again when we return to Japan.



  Behavioral Health / Camp Zama / APO / MEDDAC

Excellent Service




A great investment that may not save much in regards to money but was proven to be valuable with time.



  US Marines / Camp Hansen / FPO / 9th ESB

Reliable and simple, I would recommend it for anyone desiring to explore Japan



  DOD / Yokosuka / FPO / NIOC Yokosuka

Highly recommend. The only way around getting a Japanese bank account, and we’ll be worth it. Customer service is fantastic, with responses in minutes, generally.



  Dept of State / US Embassy / DPO / embassy

Awesome service, made it easy to travel around Japan with my family, too bad that I have to move and terminate my service. Thank you for the 3 years of support.



  US ARMY / Command Fleet Activity Sasebo / Sasebo / PHA-J Sasebo Branch

ETC card made driving through toll gates easier. I was able to use my ETC card on rental cars during travel throughout Japan as well!



  US Navy / Camp Foster, Okinawa / FPO / US Naval Hospital Okinawa

Service is Fine



  DON / Sasebo / FPO / NAVFAC

Service was great and very easy to use.



  United States Marine Corps / Camp Foster / FPO / Combat Logistics Regiment 3

The services were excellent, and the portal is convenient.



  US Navy / CFA Yokosuka / FPO / CSCS Detachment Yokosuka

An ETC card is a must for those who want to drive toll roads in Japan. JapanETCcard was so helpful in getting us our card and their monthly billing was easy to use.



  US Navy / Yokosuka / FPO / Naval Hospital

Japan ETC is an amazing service and I greatly enjoyed the ease of using their services as well as the freedom it allowed for our travels around Japan.



  Student / MCAS Iwakuni / Iwakuni Shi / Mag 12

It was great service.



  DODDS / Yokosuka Navy Base / FPO / DODea

Thanks for the great service over the past many years.



  US Army / Hardy Barracks, Tokyo, Japan / APO / INSCOM

Great service. Thank you



  US Army / Camp Zama / APO / DPW

ETC was awesome. We loved the convenience of not stopping to get change in order to pay tolls. It really simplifies traveling in Japan. Plus, we a large family, train rides become more expensive, but the ETC allowed us to save money. Thank you again.



  US NAVY / Yokosuka Naval Base / FPO / COMSEVENTHFLEET

Very easy to use.



  Lockheed Martin / Nagoya / Nagoya / Civilian Contractor Nagoya

Loved having the etc card during our time here in Japan. It made driving the toll roads so effortless. This company has been so great to work with as well. It was an easy set up. We will be sure to use it again if we ever are stationed in Yokosuka.



  N/A / Yokosuka Naval Base / FPO / USS Ronald Reagan

Thank you for the excellent service.



  Tokyo Embassy / American Embassy in Tokyo, Japan / DPO / Defense Attache Office

We loved having this service! We were in Japan for 6 years and didn’t find out about how easy it was until a few years later. I wish there was an easier way to obtain a second card without having to pay another deposit. Thank you!



  Usaf / Yokota / Apo / Pacaf

Great service when I was commuting to Camp Hansen each day.



  MARINEs / Camp Hansen / FPO / 7th Comm Bn

The service was very efficient and useful



  Marine Corps Community Services / Camp Butler / FPO / III MEF

Very good service and I wish I had more time to keep using it



  USNHY / Yokosuka / FPO / USNHY

10/12/2023 Wise Refund Process:

Using the Wise app was easy. I hear about it a lot so it was great to use it. The whole process with the etc card was easy from the beginning. Thanks for everything.

Great service!



  Department of State / Yokota / DPO / USFJ

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