Very Nice Company!
6/26/2023
Thank you for the great customer service!We will definitely sign up again when we come back to Yokosuka!
Your service is great and helped make our time in Japan much more enjoyable!
Excellent service.
Service was fine.
Services were good. Sometimes confusing; but probably just because the system is complicated. Thank you for the services. Anyway, thank you for your service to me this past year and many months.
You folks have been awesome to work with. I will recommend your company with high regard to anyone who may be looking for an ETC card. Thank you so much for the opportunity to utilize your services. You have been awesome!
Game changer for service members stationed in Japan. Would highly recommend this service if you are driving around Japan and are tired of stopping to pull out cash.
Great, very easy to use.
6/25/2023
This is the best service for foreigners living in Japan who need to use toll roads. Very easy to set up use and cancel.
Great service
Great experience using our etc and the website was amazing! Very affordable and easy to navigate. Best decision we made while being stationed in Japan! Made our trips more convenient and faster to get to all out destinations! 10/10 would recommend!
10/12/2023 Wise Refund Process:My refund has been processed and received.Thank you for your great service the three years I've been here!
10/12/2023 Wise Refund Process:
The service and functionality of your website have been excellent! From the initial setup to the closing of my account, there have been zero issues, which is appreciated.
6/24/2023
Great service with outstanding customer support!!
My family and I enjoyed the convenience of an ETC card while living in Japan.
6/23/2023
Excellent customer service and very easy process!
Great service and easy to use. Thank you and will look forward to returning to Japan and continue using your service.
ETC is excellent! Very convenient. It allowed me to travel stress-free without having to worry about making sure I had enough cash for road trips. Thank you. If I ever come back, I will definitely use this server again.
This was a great service when I used it and even after we left Japan. They have been very accommodating and great with communication. Thank you for the great service over the years. I'm sad that we will likely not be returning to the area but will recommend you to everyone! I still have 1 kid in the Navy that may end up there and possibly another down the road. I wouldn't send them anywhere else.
8/3/2023 Wise Refund Process:Only feedback I’d offer on the process is to explain clearly to folks that when they are contacted for their refunded deposit it will come via email and request banking info-you may want to go so far as to say it will seem overseas scam-ish. It took me a minute when I got it just because of the delay built in from closing my account to the refund that caused me to wonder if it was legit or not. Ultimately, of course, it was and I remembered that I was pending the refund.On the whole really appreciate the service you provide, was invaluable both in Okinawa and mainland Japan.
8/3/2023 Wise Refund Process:
Card was great very happy I got it for my time in Japan.
Liked your service
6/22/2023
Fantastic service. The easiest way for any foreigner to have a seamless experience with Japanese highway tolls. JapanETCcard has been a lifesaver and helped us drive the entire length of Honshu.
It was great!
8/16/2023 Wise Refund Process:The process was easy but I had to create a wise account. Everything worked out okay. Thank you.
8/16/2023 Wise Refund Process:
Convenient and trouble free for four years. Thank you.
I love the ETC card
I loved having the ETC. It saved so much time and money traveling. Japan ETC was easy to work with and provided great customer service! Thank you
8/26/2023 Wise Refund Process:JapanETC was an excellent company to work with. I was very thankful to have used them during our time in Japan. Receiving the refund amount after closing the account was simple and done all through email. Thank you for providing superb customer service and support.
8/26/2023 Wise Refund Process:
I loved this service. It made driving in Japan easy. The process to get the card was also very simple.
6/21/2023
Worked great and saved me lots of time at the toll booth!
The service worked really well for me throughout my tour in Okinawa. Thanks!
Great service. Well priced, toll savings alone pays for it.