Service was great and easy to set up. Made traveling so much easier and saved a ton of time.
6/17/2023
Having this ETC card while we were stationed in Japan was such a life changer when traveling. Thank you for making it so easy for military families.
Services were great.
Having the ETC card was so convenient and made using the Highway so easy. The customer service was fantastic and very user friendly. Thank you!
Worked great. The lifetime membership vs. close account was confusing but we got it worked out. Thanks see ya in a few years!
8/15/2023 Wise Refund Process:We could not be more pleased with our experience with you. Easy and quick process. You are the best.
8/15/2023 Wise Refund Process:
I loved having the convenience of having an ETC. It was a time saver especially during high traffic times.
6/16/2023
It was a great service and I'm so glad I got it almost 5 years ago.Thank you for your assistance.
This been a very efficient and easy to use service
We used ETC card occasionally but it always worked without problems.
Great service. Definitely made our travel around Japan much easier.
Thank you for the great service you provide. This is our second Japanese assignment and we’ve had ETC cards through you both times.
Great service
6/15/2023
Great convenient service
ETC was great! We loved the convenience.
6/14/2023
Service was great and I recommend service to anyone living in Japan more than a year.
Phenomenal to have an ETC while in Japan; best decision I made was signing up! This website made it super easy.
We like this service very much. If we come back we will definitely get this service again. We will continue to share and refer our friends to the service as well. Thank you!
Services were absolutely fantastic. Prompt responses with great information. Thank you for the service!
The services were very helpful. I would definitely recommend my friends to JapanETCCard.
You guys are the best!
6/13/2023
Wonderful. It's great you provide a service for people on SOFA status since it is difficult to get a bank account and thus a credit card issued from a Japanese company without a residency card.
Awesome! Super easy and quick response customer service
Great service, I'm so happy we chose to get an ETC card through Japan ETC Card. It has allowed our family to travel stress-free.
8/14/2023 Wise Refund Process:We received our refund and are very satisfied with the process. While we do speak Japanese, reading it and especially processing all of the minutiae in most Japanese agreements, is a real headache. Being able to complete this process in English and in such a straightforward, uncomplicated way is awesome!If we move back to Japan, we’ll be customers again!
8/14/2023 Wise Refund Process:
Great service and communication. Easy for foreigners to use!
Great Service while I had the card active. Thank you for many years of service.
ETC has been fantastic. Super convenient and easy to set up and use. No hassles-great customer service!
JapanETC is a very beneficial tool for traveling Japan on the toll roads. It’s easy to obtain and easy to manage your account once you do. Thank you for the service. I look forward to resuming it when I return to Japan in the future.
6/12/2023
Your service has been great while we’ve been In japan. I recommend you to all our friends
Services were convenient
Excellent service, quick response to emails, easy to use.