What Our Customer’s Say About Our ETC Card Service

  Wise Refund Testimonials 

Service was great and easy to set up. Made traveling so much easier and saved a ton of time.

 Ryan

  6/17/2023

  US Navy / NAF Atsugi / FPO / HSM-51

Having this ETC card while we were stationed in Japan was such a life changer when traveling. Thank you for making it so easy for military families.

 Brock

  6/17/2023

  USAF / Misawa / Misawa Air Base / 35th AMXS 14th AMU

Services were great.

 Andrew

  6/17/2023

  Pratt and Whitney / Yokota / APO / Pratt and Whitney

Having the ETC card was so convenient and made using the Highway so easy. The customer service was fantastic and very user friendly. Thank you!

 Aidith

  6/17/2023

  US Navy / Camp Foster / Yomitan-Son, Nakagami-Gun, Okinawa / US Naval Hospital Okinawa

Worked great. The lifetime membership vs. close account was confusing but we got it worked out. Thanks see ya in a few years!

 Eric

  6/17/2023

  USACE / Camp Foster / FPO / USACE

8/15/2023 Wise Refund Process:

We could not be more pleased with our experience with you. Easy and quick process.
You are the best.

I loved having the convenience of having an ETC. It was a time saver especially during high traffic times.

 Rafael

  6/16/2023

  US MARINES / Camp Hansen / FPO / 9th ESB, 3D MLG, III MEF

It was a great service and I'm so glad I got it almost 5 years ago.

Thank you for your assistance.

 Clare

  6/16/2023

  DoDEA / Camp Lester / FPO / DoDEA

This been a very efficient and easy to use service

 Katherine

  6/16/2023

  Naval Hospital / Yokosuka / Yokosuka / USNMRTC Yokosuka

We used ETC card occasionally but it always worked without problems.

 Rainer

  6/16/2023

  Government of Germany / not applicable / MInato-ku / German Embassy Tokyo

Great service. Definitely made our travel around Japan much easier.

 Sheena

  6/16/2023

  USAF / Yokota AFB / APO / AFMC

Thank you for the great service you provide. This is our second Japanese assignment and we’ve had ETC cards through you both times.

 David

  6/16/2023

  DoD/USAF / Yokota AB / APO / INDOPACOM

Great service

 Dean

  6/15/2023

  United States Department of State / American Embassy Tokyo / DPO / Tokyo

Great convenient service

 Christopher

  6/15/2023

  Usmc / Camp foster / FPO / Mcipac

ETC was great! We loved the convenience.

 Joelle

  6/14/2023

  US Navy / Sasebo / FPO / America

Service was great and I recommend service to anyone living in Japan more than a year.

 Edward

  6/14/2023

  USMC / Hansen / FPO / III MHG

Phenomenal to have an ETC while in Japan; best decision I made was signing up! This website made it super easy.

 Samuel

  6/14/2023

  US Navy / NAF Atsugi / FPO / HSM-77

We like this service very much. If we come back we will definitely get this service again. We will continue to share and refer our friends to the service as well. Thank you!

 Sousath

  6/14/2023

  U.S. Navy / MCAS Iwakuni / FPO / AIMD

Services were absolutely fantastic. Prompt responses with great information. Thank you for the service!

 Joshua

  6/14/2023

  US Marines / Camp Schwab / Chatan-Cho / 3d Marine Division

The services were very helpful. I would definitely recommend my friends to JapanETCCard.

 Louis

  6/14/2023

  US MARINES / IWAKUNI / FPO / MWSS-171

You guys are the best!

 Ronald

  6/13/2023

  Navy / Camp hansen / FPO / 9th ESB

Wonderful. It's great you provide a service for people on SOFA status since it is difficult to get a bank account and thus a credit card issued from a Japanese company without a residency card.

 Lucas

  6/13/2023

  US Air Force / Komaki Base (Japanese Base) / 小牧市 / PACAF

Awesome! Super easy and quick response customer service

 Barbara

  6/13/2023

  US Navy / Yokosuka / FPO / CNFJ

Great service, I'm so happy we chose to get an ETC card through Japan ETC Card. It has allowed our family to travel stress-free.

 Lori

  6/13/2023

  Air Force / Yokota / APO / Na

8/14/2023 Wise Refund Process:

We received our refund and are very satisfied with the process. While we do speak Japanese, reading it and especially processing all of the minutiae in most Japanese agreements, is a real headache. Being able to complete this process in English and in such a straightforward, uncomplicated way is awesome!

If we move back to Japan, we’ll be customers again!

Great service and communication. Easy for foreigners to use!

 Thomas

  6/13/2023

  Wismettac Asian Foods / Civilian / Minato-ku / Civilian - non military

Great Service while I had the card active. Thank you for many years of service.

 Viktor

  6/13/2023

  USAF / Kadena AB / APO / PACAF

ETC has been fantastic. Super convenient and easy to set up and use. No hassles-great customer service!

 Gavin

  6/13/2023

  USN / NAF Atsugi / FPO / CTF-72

JapanETC is a very beneficial tool for traveling Japan on the toll roads. It’s easy to obtain and easy to manage your account once you do. Thank you for the service. I look forward to resuming it when I return to Japan in the future.

 Marcus

  6/12/2023

  US AIR FORCE / Yokota / APO / PACIFIC AIR FORCES

Your service has been great while we’ve been In japan. I recommend you to all our friends

 John

  6/12/2023

  Marine corps / MCAS Iwakuni / FPO / VMGR-152

Services were convenient

 Deana

  6/12/2023

  department of defense / Yokosuka Navy Base / FPO / psns

Excellent service, quick response to emails, easy to use.

 Jennifer

  6/12/2023

  US Navy / Atsugi / FPO / FFSC

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Okinawa Expressway Tolls Increase April 1st, 2024 For Cash Paying Customers

Be prepared! Okinawa’s expressway tolls to increase in April - STARS & STRIPES

 Attention All Okinawa Customers: Get ETC Card Today Before April!

Starting (April 1, 2024): Non ETC Card Customers Will See Increase of 35.5% On Toll Prices Paying Cash on Okinawa Expressway!

If you pay with a toll ticket & cash, expect up to a 35.5% increase.

A 35.5% fare discount was implemented for all vehicles on the Okinawa Expressway in Year 1999, and NEXCO West Japan has decided to apply only to vehicles with ETC.

Any Customers Paying With Cash Will Not Receive Discounts.

 

On Monday, March 18, 2024, 17 new tollgates were converted to ETC-only tollgates.
https://www.w-nexco.co.jp/etc/etc-only/
Every month more and more toll gates are switching to ETC-Only lanes.