JapanETC is awesome and I recommended to many people to use it. Thanks and take care.
6/22/2023
8/16/2023 Wise Refund Process:The process was easy but I had to create a wise account. Everything worked out okay. Thank you.
8/16/2023 Wise Refund Process:
Convenient and trouble free for four years. Thank you.
8/26/2023 Wise Refund Process:JapanETC was an excellent company to work with. I was very thankful to have used them during our time in Japan. Receiving the refund amount after closing the account was simple and done all through email. Thank you for providing superb customer service and support.
8/26/2023 Wise Refund Process:
I loved this service. It made driving in Japan easy. The process to get the card was also very simple.
6/21/2023
I was very satisfied with the ETC card refund process. The communication was clear and timely. All the steps that were outlined in the communications occurred as stated. It all went smoothly and was easy. Thank you!
6/20/2023
10/12/2023 Wise Refund Process:Refund posted. Everything is good. Thank you for all the help this last year.
10/12/2023 Wise Refund Process:
Easy to use, and easy to manage my account. Thanks.
6/18/2023
8/15/2023 Wise Refund Process:We could not be more pleased with our experience with you. Easy and quick process. You are the best.
8/15/2023 Wise Refund Process:
I loved having the convenience of having an ETC. It was a time saver especially during high traffic times.
6/16/2023
Everything went fine. I have no concerns.
6/14/2023
8/14/2023 Wise Refund Process:We received our refund and are very satisfied with the process. While we do speak Japanese, reading it and especially processing all of the minutiae in most Japanese agreements, is a real headache. Being able to complete this process in English and in such a straightforward, uncomplicated way is awesome!If we move back to Japan, we’ll be customers again!
8/14/2023 Wise Refund Process:
Great service and communication. Easy for foreigners to use!
6/13/2023
8/31/2023 Wise Refund Process:The ETC sign up process was super easy and I believe closing out my account was too. Can't recall if my account is closed but threw my card away!! Thanks again.
8/31/2023 Wise Refund Process:
Amazing to use and skip the lines at the toll. Easy to set up the account, and auto pay is awesome. Thank you!!
6/8/2023
8/15/2023 Wise Refund Process:Really no issues on my end. I thought the process was great and understand the reasoning behind it.My only suggestion is to modernize your webpage. My initial thought before signing up was I may lose my money/scam due to it looking like it was quickly put together and hosted.No disrespect intended - as I did not have any issues with your service and if I find myself in Japan again - I will definitely utilize JapanETCcard again.
Works as advertised and customer service is great! Would recommend to any expat who will be living in Japan.
6/7/2023
9/9/2023 Wise Refund Process:I thought the process was easy and smooth. No issues.
9/9/2023 Wise Refund Process:
Glad we did this.
6/6/2023
8/18/2023 Wise Refund Process:I thought it was quite smooth! Obviously had to get access to your website that you use. Would have preferred that you just refund our credit card automatically, but all is well. Appreciate it! Arigato!!
8/18/2023 Wise Refund Process:
Very good thank you