ETC CARD | PRICING PLAN | MONTHLY | NO CONTRACTS | CANCEL ANYTIME

ETC CARD - PAY AS YOU GO¥ 1200 / Month ETC Card Fee

  • ETC Toll Usage Billed Monthly
  • Did Use ETC Card Plan Applies
  • Cancel Anytime No Contracts!
  • DID USE ETC CARD THAT MONTH!

What Makes JAPANETCCARD The Best Option?

We DO NOT MAKE YOU WAIT FOR AN ANSWER  If you value TIME, the way we do, you understand how precious it is! We know what it feels like to use a service and never get an answer-back, or wait 48 hours + for a response.   That is NOT how we operate.   We will stop what we are doing and answer you as soon as possible.   We are the best at what we do for a reason!   So if you value time, we are the right answer!   You get what you pay for!
 We DO NOT HAVE A WAIT LIST  We have a great relationship with financial institutions. We process new ETC cards every week (hundreds to thousands) of new customers weekly. If you complete the deposit step required before Wednesday at 12 pm, we will get your ETC card that Friday (same week) into our office. You can pick it up on Friday, or we will ship it to you. Depending on your location, it will take 1 to 3 days to receive delivery in Japan.
 We DO NOT GIVE ETC CARD WITHOUT VERIFYING DOCUMENTS  We ensure our customers are following the rules in Japan! It is NEXCO policy that every vehicle on the highway that drives through the ETC Network, is properly registered with the ETC unit, and Vehicle Registration to Match. Anyone that VIOLATES this is breaking the law in Japan for NEXCO's policy.  We do not support tourists.  Our target is to help residents of Japan who have difficulty obtaining an ETC card.  You must be legally able to own and register a vehicle in Japan.  ETC Unit Data Registered To Network & Vehicle Registration Data MUST MATCH!
 We DO NOT CHARGE an additional 10% Japan Sales Tax on your ETC usage or Deposits.  Any company that charges additional sales tax on ETC usage is completely wrong to do so. NEXCO already has the sales tax built into the ETC usage charge when you drive through the highway. So no additional tax is charged for the ETC usage charges you incur when you drive through the highway, and we receive your ETC charges.
 We DO NOT CHARGE an additional 10% Handling Fee on Toll Usage  Some companies will charge you a flat additional 10% fee added to any driving charges you make.
 We DO NOT CHARGE IN USD  There is no FX currency conversion on our end. We charge clients in Japanese Yen in the payment process in Japan. Since we support foreigners, many clients will primarily use foreign payment methods. Your local bank or credit card processor firm does any currency conversion to your local bank's currency. For clients using Japanese payment methods, it's completely straightforward, because we are remaining in Japanese yen.
 We DO NOT NEED ETC CARD RETURNED after you complete your service.  Some companies will charge you an additional charge for an unreturned ETC Card.  Our cancellation process is super easy and super smooth.   Submit your request to cancel online by specifying the last date you intend to use the ETC card. We will ask for you to submit pictures to us showing the ETC card has been destroyed. Once the last bill is settled, your deposit on file will be refunded through the selected option.  Super easy, Super Convenient, and Super Transparent!

#1 Best Customer Support

Japanese & English Qualified ETC Specialists Support. Hands down we take customers as our priority! People that know and have used us, know our speed and responsiveness speak for themselves. Every customer matters to us, and we treat everyone with the satisfaction and attention they deserve. Questions answered as accurately and fast as humanly possible.

Toll Receipts & Travel Claims

Breakdown of toll road usage in English, ETC Website in English - Explanation of Discounts, Monthly Invoices Available in English, Taking Trip? We Can Help, Free Toll Fee Quotes

Great For Those Deployed

You Don't Pay Unless You Use The ETC card. Don't worry about being charged when you are not in Japan!

Security Deposit On File

Billing 2 Months Behind
- You Drive Highway This Month,
Pay That Driving Following Month
- ¥40,000 Primary Account
- ¥20,000 Additional ETC Card
Fully Refundable in Yen: After Final Bill

Yearly Tax Report

End of Year ETC Usage Tax Reports Consolidated

Access Billing Portal

Access Dashboard 24 Hours A Day!

Earn Points & Miles

Accrue Points & Miles via Credit Cards

Foreigner Friendly

SOFA, MOFA, MOC, Retired, All Foreigners In Japan Eligible

Offers Available To New Customers Joining Our Program

ALREADY HAVE AN ETC CARD FROM ANOTHER COMPANY?

SPECIAL SWITCH OFFER

4 Months Free ETC Card Service & Initial Setup Management Fee Waived - (¥8280 Value Free)

Only eligible customers that can provide evidence they have a current ETC card through another company

After a 4-month trial program, you will be switched to the pay-as-you-go plan (¥1200 - Use ETC Card or ¥0 - Did Not Use ETC Card)

Money Try Japan's leading foreign friendly ETC Card for free! Money
New Customer's Joining Will Receive 60 Day FREE Trial Special Offer

Try Our Program Out, & Receive (2) MONTHS OF ETC CARD SERVICES - FREE! (¥2640 Value Free)

After a 2-month trial program, you will be switched to the pay-as-you-go plan (¥1200 - Use ETC Card or ¥0 - Did Not Use ETC Card)

Allow us to find solutions that can actually meet your needs.

We are the best at what we do! 
Our customer service is greatly enhanced by having quality products and services that minimise customer dissatisfaction

Top-Notch Service

Positive Testimonials

Honest & Transparent

We Act On Feedback

Always Reachable

MERCHANT PAYMENT PROCESSORS FEE | CHARGE WILL BE MADE IN ¥ - JPY

We strive to provide our customers with various payment solutions.
 Primary: Stripe Japan | Wise | Alternative: Bank Transfer, Paypal Japan
The percentages listed below, are directly from the payment processors.
We provide full visibility and transparency for clients into how their ETC charges are calculated daily, a full breakdown of your ETC usage charges. This makes it easy for customers to understand their ETC fees and build trust. We provide links to the merchant companies' websites to show exactly what each merchant charges.

VISA 4.0 %

MASTERCARD 4.0 %

AMEX 4.0 %

DISCOVER 4.0 %

DINERS CLUB 4.0 %

JCB 4.0 %

KONBINI 4.0%+

APPLE PAY 4.0 %

GOOGLE PAY 4.0 %

LINK  4.0 %

JAPAN BANK 0 %

Save!

WISE 0 %

PAYPAL 4.1%+

More Payment Methods Coming In 2023: 1) Konbibi Convenience Stores, 2) Paypal, 3) Crypto Wallets / Suggest Additional Methods: Please let our team know

INITIAL DEPOSIT REQUIREMENTS (ETC Charges Occur Following Month)

Required

OPTION 2:¥40,000

  • ¥40,000 Required For Primary ETC Card
  • 1 Payment of ¥40,000
  • ¥40,000 Fully Refundable After Final Bill
Extra Card

Each Additional ETC Card¥20,000

  • ¥20,000 Required For Additional ETC Cards
  • * Must Have: Primary Account Linked
  • ¥20,000 Fully Refundable: After Final Bill
¥40,000 Minimum Required It may be required to have deposit requirement increased based on ETC usage risk
If you are driving over ¥40,000 a month in ETC usage, we will ask you to place an additional security deposit on file. ETC usage is processed the following month. 

Example: If a customer is driving example ¥100,000 a month on average in driving, they technically have an outstanding balance due of ¥200,000 at risk at any given month.  With this customer only placing a ¥40,000 deposit on file it poses ¥160,000 risks, if customers choose not to settle their bills.

We have customers driving ¥150,000+ regularly monthly, so we have implemented  new procedures that based on customers' ETC usage history, your deposit requirements may be required to increase based on the history of the account, and risk factors of customers' ETC usage..

The deposit on file is fully refundable after the final bill has been settled and paid.  Once your final bill has been processed and paid then the security deposit will be refunded back to you.    We also may ask for verification that your ETC card was destroyed to ensure no more charges can be placed on the card after you leave.   We provide several options for receiving your security deposit back after you cancel.

PROCESSING REFUND BACK TO YOU ¥ - JPY (After Last ETC Bill Has Been Paid)

Primary

PRIMARY ETC CARD ON FILE¥40,000

  • ¥40,000 Refunded For Primary ETC Card
  • Fully Refundable After Final Bill
  • Primary Refund Method: Wise
  • Alternate Refund Method: Paypal
  • Alternate Refund Method: Stripe Japan
Secondary

ADDITIONAL ETC CARDS ON FILE¥20,000

  • ¥20,000 Refunded For Additional ETC Cards
  • Fully Refundable: After Final Bill
  • Primary Refund Method: Wise
  • Alternate Refund Method: Paypal
  • Alternate Refund Method: Stripe Japan

CUSTOMER MANAGEMENT PROCESSING

1/31/2023

Customer Processing
Management Platform
5.0 %

Required

Initial Setup Management Fee
(1 Time Charged)
¥2,750

Customers Wishing To Cancel Services: If customers cancel in January 2023 this customer processing management fee will be waived for those customers on 1/31/2023 Invoice (December ETC Usage) and their last billing cycle 2/28/2023 Invoice (January ETC Usage). We will be glad to process your cancellation request and process back your deposit on file to close the account. Please submit your cancellation request through my dashboard (Step 5).

These customers canceling will be exempt from any administrative management 5% charge since they are canceling before it begins on 1/31/2023.

Other Services & Fees

Suspended

Declined Credit Card¥600

Suspended

Late Fee
(Every 7 Days)¥1,500

Rush Temp ETC Card (Local) ¥1,500

Rush Temp ETC Card (Shipped) ¥2,000

Lost ETC Card Re-Issue ¥2,000

Re-Activation ETC Card ¥2,750

Early 2023 Transition To New Billing Portal: We understand that there may be hurdles to overcome with migrating to this new billing portal.

DECLINE CREDIT CARD FEE & LATE FEE will be suspended until 3/31/2023.

This will allow customers adequate time to get situated with the new billing processes and provide them time to get their payment methods situated.

We will do our best to work with everyone as we migrate to the future process.

If there are suggestions that can better suit your needs, please let our team know, and we will do our best to integrate during this migration.

Japan 10% Sales Tax

Japan Sales Tax 10% This will be applied to all service fees.

We DO NOT CHARGE 10% Japan Sales Tax on 1) Deposits  2) ETC Usage

Frequently Asked Questions

Yes. There is an initial setup fee of ¥2750. To cover processing expenses of the ETC card, Free Shipping (Anywhere in Japan) of the Initial ETC Card, Delivery Tracking Notification System (AfterShip Notifications), Verification of ETC Documents, Registration of Vehicle Details, Creation & Activation of ETC Card, Fees Covered Processing ETC Card To Our Office, Setup Payment Details (Customer Processing Management Platform), Ensure Dashboard Setup For Secure Billing Portal

Yes, You can cancel anytime. If you decide you are leaving Japan soon, log in to your account, and go to (Step 5) on my dashboard. To close your ETC account, all you have to do is log onto your account and click on " Dashboard" select step 5 -  " Cancel ETC Service" and then follow the directions from there. Once your final bill has been paid in full, your security deposit will be refunded.  We have several options for you to receive the refund. When the Card Member requests a cancellation of the ETC Card, the Card Member must return the ETC Card to JapanETCcard. However, if JapanETCcard instructs the Card Member to dispose of a card, the Card Member shall follow the instruction to dispose of a card by cutting out the chip part and disabling the card usage. The card member will be responsible for submitting images that they have properly disposed of the ETC card.

We have no contract plans currently available. Our program is simple. Its pay as you go. Please feel free to cancel anytime if you like.

We take security seriously. Our Servers are hosted in a world-class data center protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. Our data center is safe and all Japan ETC Card plans include SSL encryption to keep your data safe.

Customers can modify their payment methods 24 hours a day through our secure billing portal. We support every major credit card. You can view all the payment methods on our pricing and fees page. Customers must keep their payment methods current and not allow them to expire or be delinquent with unpaid invoices or late fees may apply.

You can request additional ETC cards as required. It must Be The Same Owner / Immediate Family Member. This is not to get your friends an ETC Card. We will check the vehicle documents to see the additional vehicles registered in your name. To get your second ETC card, you will have to create another account with a different email address as the username (all the rest of the information can be the same as your first account if you would like). Once this is done, we will let you know that you have created a second account. Since we know, you would like another ETC card we would link the two accounts together. We need the paperwork for your other vehicle for your second account (Shaken and ETC Setup document). Or inform us if you have submitted documents for your secondary vehicle and would like for us to move your secondary vehicle to your new account. Once we get the paperwork, we'll email you to log on to make the deposit. Since this will be your second ETC card, the deposit will be ¥20,000 vice ¥40,000. * Each account is responsible for its own payment plan. The linked accounts do not share payment plans. They tie the deposit requirements together to make it easier for additional ETC cards.

Initial deposit can be split into 2 payments of ¥20,000. If a customer would like multiple cards, each additional card requires ¥20,000 additional added to the account. A deposit is required because customers' monthly billing cycles are always two months behind. ¥40,000 Minimum Required It may be required to increase the deposit requirement based on ETC usage risk. If you are driving over ¥40,000 a month in ETC usage, we will ask you to place an additional security deposit on file. ETC usage is processed the following month.

Example: If a customer is driving example ¥100,000 a month on average in driving, they technically have an outstanding balance due of ¥200,000 at risk at any given month. With this customer only placing a ¥40,000 deposit on file it poses ¥160,000 risks if customers choose not to settle their bills.

We have customers driving ¥150,000+ regularly monthly, so we have implemented new procedures that based on customers' ETC usage history, your deposit requirements may be required to increase based on the history of the account, and risk factors of customers' ETC usage.

The deposit on file is fully refundable after the final bill has been settled and paid. Once your final bill has been processed and paid, the security deposit will be refunded. We also may ask for verification that your ETC card was destroyed to ensure no more charges can be placed on the card after you leave. We provide several options for receiving your security deposit back after you cancel.

We know that military families and foreigners are always on the move, whether due to deployment or visits abroad. In any calendar month you will not be charged for that month's service fee if your card is not used.

If after 60 days you find that you are not pleased with our services, we will refund the deposit, and the initial setup fee and your monthly service fee will be waived. If you had the ETC unit installed and activated, we would not reimburse the expenses you had to pay at AUTOBACS or YELLOW HAT. Before we can refund the deposit and initial setup fee to the customer, we must wait until the following month from the last time you used the ETC tolls to ensure you do not have an outstanding balance before we return the deposit. The funds will be returned to the credit card on file. You will still be responsible for any ETC charges that you made on the card while you used it. That will not be written off because those were charges you made driving in Japan. You will still be responsible for processing merchant fees and administration fees applied to the account because those cannot be reversed due to 3rd party charges. The monthly service fee will be waived, and the deposit/initial setup fee will be returned. A customer may only receive the 60-day money-back guarantee one time. If a customer attempts to register a second time in the future, he or she may not be eligible for this refund.