Refer-A-Friend

 

Refer-A-Friend Program


 
 
Additional Notes Regarding Referral Program:
1. You cannot try to refer yourself.

2. You and another friend cannot refer each other.

3. If the person you refer is not in our program, that person will not receive credit for the referral.

How To Refer NEW FRIENDS:

Just tell your friends to join the program, and on the service agreement form, the customer will be asked for either your customer ID, your first/last name, or your email address. Just make sure your friend has one of these 3 so when they complete the agreement step, they make sure to reward you.

How WILL YOU KNOW A NEW CUSTOMER WAS REFERRED BY YOU?

We will have a new tracking system added into the account management tab very shortly, which will allow you to track and view how many customers have been referred by you.  We will also do our best to inform you when a customer has referred you, to keep you alert of the status of the customers status.  Once the customer has reached 60 days as our customer, 1 free month of ETC services will be automatically credited off your ETC account.

WHAT HAPPENS IF I FORGOT TO REFER MY FRIEND?

When the new customer is completing the agreement step, they MUST include the information for their friend at that time.  If they do forget, they must ensure they provide the information to our staff BEFORE THEY COMPLETE their deposit, so our staff can ensure you receive the special gift, and your friend is rewarded.

What does the NEW customer receive?

We want to reward both the Referrer, and the Referee, so we will have a special gift for the new customer that joins the program, and was referred by someone in our program. The new customer will receive their special gift when they receive their ETC card, it will be included in the welcome package.

Referring 1-4 Friends:

The Referrer will receive a 1-month free credit off their monthly service fee each time when the referred customers have remained with JapanETCcard for 60 consecutive days.

Referring 5 Total Friends:

The Referrer will receive a completely FREE account with JapanETCcard, which means they will no longer have ANY monthly service fees. We are happy to reward this customer for referring their friends to join our program. The customer will be eligible for this reward after the customers referred have remained customers for 60 consecutive days.

Referring More Than 5 Total Friends:

The Referrer will receive a ¥1000 credit on their account which will be applied off of ETC toll usage, each time a new customer is referred. This referrer would already have a completely free account with our service, and decided to continue to refer their friends, so this is our way of continuing the generosity and thank you for keeping to expand the word of mouth. We are happy to reward this customer for referring their friends to join our program. The customer will be eligible for this reward after the customers referred have remained customers for 60 consecutive days.

Terms and Conditions:

Cancellation by either Referrer or Referred before 60 days from the date Referred subscribes to JapanETCcard will result in the loss of and/or charge-back of associated credits. Credit has no cash value, is nonrefundable and nontransferable. Certain types of referrals, including, but not limited to, referring yourself or someone living in the same residence as you, are prohibited. Offer, prices and charges are subject to change without notice. Other terms and conditions may apply. See plan for details. Void where prohibited. Offer cannot be combined and is subject to restrictions and limitations.