Experience the Freedom of the ETC Card

 

Seamless Monthly Billing for Toll Road Usage

No Long-Term Commitments or Contracts Required

Cancel Anytime – Unrivaled Flexibility and Cost Control

No Charge

ETC Card - UnutilizedFREE

  • ETC Toll Usage: Billed Monthly
  • If the ETC Card is not used, no charges apply
  • Cancel Anytime: No Long-term Contracts
  • Complimentary Service if the ETC Card is not utilized

ETC Card - Pay-as-you-go¥1200 / Month ETC Card Fee

  • ETC Toll Usage: Billed Monthly
  • Applicable if the ETC Card is utilized
  • Cancel Anytime: No Long-term Contracts
  • Monthly Fee charged if the ETC Card is used

Why Choose JAPANETCCARD?

At JAPANETCCARD, we prioritize prompt and efficient service. Our team is dedicated to responding to your inquiries in a timely manner, ensuring your needs are addressed without unnecessary delays.
We maintain a consistent supply of ETC cards, receiving new batches twice a week on Wednesdays and Fridays. Our strong relationships with financial institutions allow us to process and generate new ETC cards within approximately one week. Check our schedule To ensure timely delivery, please complete the required deposit before Wednesday or Friday at 12 PM. Upon receipt of your ETC card at our office, we will promptly ship it to you or make it available for pickup. Depending on your location within Japan, you can expect delivery within 1 to 3 days.
At JAPANETCCARD, compliance is a top priority. To uphold NEXCO's policies, we verify all necessary documents before issuing an ETC card. This ensures that every vehicle utilizing the ETC network is properly registered, with the ETC unit and vehicle registration matching. We cater specifically to residents of Japan who may face challenges in obtaining an ETC card and do not support tourist services. Customers must be legally authorized to own and register a vehicle in Japan, and the ETC unit data registered on the network must match the vehicle registration data.
We do not charge an additional 10% Japan Sales Tax on your ETC usage or deposits. NEXCO already includes the applicable sales tax in the ETC usage charges incurred when driving through the highway. Therefore, you will not be charged any additional tax on the ETC usage charges we receive on your behalf.
Our pricing structure is transparent and straightforward. We charge our clients in Japanese Yen, eliminating the need for currency conversions on our end. For foreign clients, any necessary currency conversions will be handled by their local bank or credit card processor. Japanese clients can make payments directly in Japanese Yen without any additional steps.
Upon completing our service, you are not required to return the ETC card. Our cancellation process is designed to be simple and convenient. Submit your request to cancel online, specifying your intended last date of usage. We will then ask you to provide photographic evidence that the ETC card has been destroyed, specifically showing the chip has been cut. Once we receive the image confirming the card's destruction, we will initiate the cancellation process on the specified date. If you are unable to provide the requested image, we will need to manually deactivate the card, resulting in a ¥4000 deactivation fee that will be automatically deducted from your security deposit. To avoid this additional charge, we strongly encourage customers to submit the image of the destroyed card. Our goal is to streamline the process while maintaining transparency.
 

10 Compelling Reasons to Join JAPANETCCARD:

  1. Seamless Registration Process: With a straightforward online registration and user agreement, obtaining an ETC card has never been easier.
  2. Comprehensive Document Verification: We meticulously verify your vehicle registration (Shaken) and ETC setup documents to ensure compliance with NEXCO's policies, ensuring accurate toll charges and discounts.
  3. Convenient Document Submission Options: Choose from four hassle-free options to provide the required documents, including online upload, email, or in-person at our local ETC office.
  4. Flexible Security Deposit Options: Select from a one-time payment of ¥40,000 or two separate payments of ¥20,000 to establish your unlimited line of credit for ETC usage.
  5. Reliable Billing System: Our billing cycles occur on the last day of each month, allowing you to plan ahead and avoid surprises. You're only charged for the previous month's toll usage, ensuring transparency.
  6. Customizable Shipping Preferences: Provide your preferred shipping address and delivery time window to receive your ETC card conveniently within 1 to 3 days.
  7. Extensive Base Coverage: With a comprehensive list of approved bases for delivery, we cater to both on-base and off-base residents throughout Japan.
  8. Straightforward Card Activation: Simply insert your ETC card into the unit, and you're ready to enjoy the benefits of hassle-free toll road travel.
  9. Effortless Cancellation Process: Cancel your ETC service at any time by logging into your account, and your security deposit will be refunded once all outstanding charges are settled.
  10. Dedicated Customer Support: Our knowledgeable team is available to assist you throughout the process, ensuring a smooth and stress-free experience.

Join JAPANETCCARD today and experience the convenience of seamless ETC card integration into your life in Japan.

Billing Start Dates
60-Day Free Trial Period
Billing Start Dates - 60-Day Free Trial Period Billing Start Dates - 60-Day Free Trial Period

Exceptional Customer Support

Our qualified Japanese and English-speaking ETC specialists are dedicated to providing outstanding support. Customer satisfaction is our top priority, and we strive to respond to inquiries accurately and promptly. Every customer matters to us, and we treat each one with the utmost attention and care they deserve.

Toll Receipts & Travel Claim Assistance

We provide a breakdown of toll road usage in English, an English version of the ETC website, explanations of discounts, monthly invoices available in English, and assistance with travel planning and toll fee quotes.

Ideal for Those on Deployment

You only pay for the ETC card when it is utilized. There are no charges when you are not in Japan, making our service convenient for those on deployment.

Refundable Security Deposit

Billing is two months behind:
- Driving charges for the current month are billed the following month
- ¥40,000 primary account deposit
- ¥20,000 additional ETC card deposit
The security deposit is fully refundable in Japanese Yen after the final bill is paid.

Annual Tax Report

We provide a consolidated annual ETC usage tax report for your convenience.

24/7 Billing Portal Access

Access your billing dashboard and account information at any time, day or night.

Commuter Mileage Benefits

- Mileage benefits are based on time and distance
- The new 2030 ETC card provides commuter discounts and mileage credits
- These discounts are not applied instantly at the toll gate
- 100% mileage credits are applied on your invoice
* Eligibility may vary based on specific roads, vehicle type, and manual toll charges
* Our company registers your account for eligibility

Earn Points & Miles

Accrue points and miles when paying with eligible credit cards
The Merchant Category Code (MCC) for tolls and bridge fees is 4784
Learn why MCC 4784 is important
Maximize benefits on travel credit cards

Foreigner-Friendly Service

Our services are available to all foreigners residing in Japan, including SOFA, MOFA, MOC, retirees, and others.

ALREADY HAVE AN ETC CARD FROM ANOTHER COMPANY?

Click For More Details
Special Switch ETC Offer - 4 Months Free Special Switch ETC Offer - 4 Months Free

SPECIAL SWITCH OFFER

4 Months Free ETC Card Service & Initial Setup Management Fee Waived - (¥8,280 Value Free)

Only eligible customers that can provide evidence they have a current ETC card through another company.

After the 4-month trial program, you will be switched to the pay-as-you-go plan (¥1,200 - Use ETC Card or ¥0 - Did Not Use ETC Card).

Money Try Japan's leading foreign-friendly ETC Card for free! Money
New Customers Joining Will Receive a 60-Day FREE Trial Special Offer

Try Our Program Out & Receive (2) MONTHS OF ETC CARD SERVICES - FREE! (¥2,640 Value Free)

After the 2-month trial program, you will be switched to the pay-as-you-go plan (¥1,200 - Use ETC Card or ¥0 - Did Not Use ETC Card).

Allow us to find solutions that can meet your needs.

We are the best at what we do!
Our customer service is greatly enhanced by having quality products and services that minimize customer dissatisfaction.

Top-Notch Service

Positive Testimonials

Honest & Transparent

We Act On Feedback

Always Reachable

MERCHANT PAYMENT PROCESSORS FEE | CHARGE WILL BE MADE IN ¥ - JPY

We strive to provide our customers with various payment solutions.
 Primary: Stripe Japan | Wise | Alternative: Stripe Japan Bank Transfer
The percentages listed below, are directly from the payment processors.
We provide full visibility and transparency for clients into how their ETC charges are calculated daily, a full breakdown of your ETC usage charges. This makes it easy for customers to understand their ETC fees and build trust. We provide links to the merchant companies' websites to show exactly what each merchant charges.

VISA 3.6 %

MASTERCARD 3.6 %

AMEX 3.6 %

DISCOVER 3.6 %

DINERS CLUB 3.6 %

JCB 3.6 %

KONBINI 3.6%+

APPLE PAY 3.6 %

GOOGLE PAY 3.6 %

LINK  3.6 %

BANK TRANSFER 1.5 %

Save!

WISE 1.5 %

Stripe Invoice Fee: 0.4% Invoice Fee Stripe Will Apply To All Invoices. Stripe Fees Explained

Initial Deposit Requirements

(ETC Charges Occur Following Month)

2 Payments

Option 1: ¥20,000

  • ¥40,000 Required For Primary ETC Card
  • 2nd ¥20,000 Payment Applied First Invoice
  • ¥40,000 Fully Refundable After Final Bill
Required

Option 2: ¥40,000

  • ¥40,000 Required For Primary ETC Card
  • 1 Payment of ¥40,000
  • ¥40,000 Fully Refundable After Final Bill
Extra Card

Each Additional ETC Card ¥20,000

  • ¥20,000 Required For Additional ETC Cards
  • * Must Have: Primary Account Linked
  • ¥20,000 Fully Refundable: After Final Bill

Important: ¥40,000 Minimum Deposit Required

The deposit requirement may be increased based on ETC usage risk. If you are driving over ¥40,000 a month in ETC usage, we will ask you to place an additional security deposit on file. ETC usage is processed the following month.

Example: If a customer is driving an average of ¥100,000 a month, they technically have an outstanding balance of ¥200,000 at risk at any given month. With only a ¥40,000 deposit on file, it poses a ¥160,000 risk if the customer chooses not to settle their bills.

We have customers driving ¥150,000+ regularly each month, so we have implemented new procedures based on customers' ETC usage history. Your deposit requirements may be increased based on the account history and risk factors associated with your ETC usage.

The deposit on file is fully refundable after the final bill has been settled and paid. Once your final bill has been processed and paid, the security deposit will be refunded back to you. We may also ask for verification that your ETC card was destroyed to ensure no further charges can be placed on the card after you leave. We provide several options for receiving your security deposit back after cancellation.

Processing Refund Back to You (JPY)

(After Last ETC Bill Has Been Paid)

Wise Refund Testimonials View Customer Testimonials Since We Began Refunding Clients
Primary

Primary ETC Card on File ¥40,000

  • ¥40,000 Refunded For Primary ETC Card
  • Fully Refundable After Final Bill
  • Primary Refund Method: Wise
  • Alternate Refund Method: Stripe Japan
Secondary

Additional ETC Cards on File ¥20,000

  • ¥20,000 Refunded For Additional ETC Cards
  • Fully Refundable: After Final Bill
  • Primary Refund Method: Wise
  • Alternate Refund Method: Stripe Japan

Customer Management Processing

Required

Customer Processing
Management Platform
10.0%

Required

Initial Setup Management Fee
(1 Time Charge)
¥2,750

Other Services & Fees

 

Declined Credit Card ¥600

 

Late Fee
(Every 7 Days) ¥1,500

Rush Temp ETC Card (Local) ¥1,500

Rush Temp ETC Card (Shipped) ¥2,000

Lost/Reissue
Deactivate ETC ¥2,000+

Re-Activation ETC Card ¥2,750

Japan 10% Sales Tax

Japan Sales Tax 10%

This will be applied to all service fees.

We DO NOT CHARGE 10% Japan Sales Tax on:

  • 1) Deposits
  • 2) ETC Usage

Frequently Asked Questions

Yes, there is a one-time initial setup fee of ¥2,750. This fee covers various expenses, including:

  • Processing of the ETC card
  • Free shipping of the initial ETC card anywhere in Japan
  • Delivery tracking notification system (AfterShip notifications)
  • Verification of ETC documents
  • Registration of vehicle details
  • Creation and activation of the ETC card
  • Fees for processing the ETC card to our office
  • Setup of payment details in the customer processing management platform
  • Ensuring dashboard setup for a secure billing portal

Yes, you can cancel your ETC card account at any time. If you decide to leave Japan, simply follow these steps:

  1. Log in to your account
  2. Go to "Step 5" on your dashboard
  3. Select "Cancel ETC Service"
  4. Follow the provided directions

Once your final bill has been paid in full, your security deposit will be refunded. We offer several options for you to receive the refund.

Important: When requesting a cancellation of the ETC card, you must either return the card to JapanETCcard or dispose of the card by cutting out the chip part and disabling the card usage, as instructed by JapanETCcard. You will be responsible for submitting images to prove that you have properly disposed of the ETC card.

We currently do not offer any contract plans. Our program is simple and operates on a pay-as-you-go basis. You are free to cancel at any time without any obligations.

At JapanETCcard, we take security seriously. Our servers are hosted in a world-class data center protected by the following measures:

  • Biometric locks
  • 24-hour surveillance
  • Up-to-date application with the latest security patches

All JapanETCcard plans include SSL encryption to keep your data safe and secure.

Our secure billing portal allows customers to modify their payment methods 24/7. We support all major credit cards. You can view the complete list of payment methods on our pricing and fees page.

Important: Customers must keep their payment methods current and avoid expiration or delinquency on unpaid invoices to prevent late fees from being applied.

Yes, you can request additional ETC cards as needed. However, please note the following requirements:

  • The additional ETC card must be for the same owner or an immediate family member
  • This service is not intended for obtaining ETC cards for friends
  • We will verify the vehicle documents to ensure that the additional vehicles are registered in your name

To get your second ETC card, please follow these steps:

  1. Create another account with a different email address as the username (all other information can be the same as your first account)
  2. Inform us that you have created a second account and would like another ETC card
  3. We will link the two accounts together
  4. Provide the paperwork for your other vehicle (Shaken and ETC Setup document) for your second account, or inform us if you have already submitted documents for your secondary vehicle and would like us to move it to your new account
  5. Once we process the paperwork, we will email you to log in and make the deposit

Since this will be your second ETC card, the deposit will be ¥20,000 instead of ¥40,000.

Note: Each account is responsible for its own payment plan. The linked accounts do not share payment plans. They only tie the deposit requirements together to make it easier for additional ETC cards.

The initial deposit can be split into 2 payments of ¥20,000. If a customer would like multiple cards, each additional card requires an additional ¥20,000 added to the account.

A deposit is required because customers' monthly billing cycles are always two months behind.

Important: The minimum deposit required is ¥40,000. However, it may be necessary to increase the deposit requirement based on ETC usage risk. If you are driving over ¥40,000 a month in ETC usage, we will ask you to place an additional security deposit on file. ETC usage is processed the following month.

Example: If a customer is driving an average of ¥100,000 a month, they technically have an outstanding balance of ¥200,000 at risk at any given month. With only a ¥40,000 deposit on file, it poses a ¥160,000 risk if the customer chooses not to settle their bills.

We have customers driving ¥150,000+ regularly each month, so we have implemented new procedures based on customers' ETC usage history. Your deposit requirements may be increased based on the account history and risk factors associated with your ETC usage.

The deposit on file is fully refundable after the final bill has been settled and paid. Once your final bill has been processed and paid, the security deposit will be refunded. We may also ask for verification that your ETC card was destroyed to ensure no further charges can be placed on the card after you leave. We provide several options for receiving your security deposit back after cancellation.

We understand that military families and foreigners are always on the move, whether due to deployment or visits abroad. In any calendar month, if your card is not used, you will not be charged for that month's service fee.

If after 60 days you find that you are not satisfied with our services, we will refund the deposit, and the initial setup fee and your monthly service fee will be waived.

If you had the ETC unit installed and activated, we would not reimburse the expenses you had to pay at AUTOBACS or YELLOW HAT.

Before we can refund the deposit and initial setup fee, we must wait until the following month from the last time you used the ETC tolls to ensure you do not have an outstanding balance before we return the deposit. The funds will be returned to the credit card on file.

Please note:
  • You will still be responsible for any ETC charges that you incurred while using the card. These charges will not be written off as they were incurred while driving in Japan.
  • You will also be responsible for processing merchant fees and administration fees applied to the account, as these cannot be reversed due to 3rd party charges.

The monthly service fee will be waived, and the deposit/initial setup fee will be returned.

Important: A customer may only receive the 60-day money-back guarantee one time. If a customer attempts to register a second time in the future, they may not be eligible for this refund.
Canceling From Another ETC Card Provider?
See Details - Special Switch ETC Offer We have a special switch offer available to you.
Provide evidence by email of your most recent ETC card bill that you were a customer,
and you will be eligible for 4 months FREE ETC services as well as the initial setup fee is waived..See Billing Start Dates - Special Switch ETC Offer