Thank you for excellent service
1/3/2023
Great, easy service! Drove all over mainland Japan for hockey tournaments.
1/2/2023
Made paying the tolls easier and faster at a discounted rate! Definitely recommend to service members stationed in Okinawa to save a little extra if using the expressway a lot.
12/29/2022
Thank you! The process was so easy and the ETC was really convenient!
2/1/2023 Wise Refund Process:It was very easy and simple. I had to create an account; if there was an option to do otherwise, it wasn't readily apparent. But no big deal.
2/1/2023 Wise Refund Process:
Convenient, effective, and outstanding customer service. Highly recommended!
12/27/2022
We have loved your service for the last 7 years.
2/4/2023 Wise Refund Process:I’ve been really impressed with how your company communicates clearly, honestly, and promptly.From the customer side, living overseas is delightful but I feel I’m always fighting some kind of fight and my decisions would be better with more information but in this case the website and processes with choices laid out neatly were wonderful.My initial trepidation was not knowing if the company was legitimate because it was only word of mouth but reading testimonials helped.Luckily I had just set up a Wise account however if I hadn’t, a tutorial may have been helpful.
2/4/2023 Wise Refund Process:
You guys have been great- always doing what you say you'll do and building trust along the way
12/24/2022
2/9/2023 Wise Refund Process:Thank you very much for your valuable service with excellent customer support.In future if I need ETC services, I will be happily to contract the service again.
2/9/2023 Wise Refund Process:
Thank you very much for your kind and customer friendly service.
12/23/2022
2/1/2023 Wise Refund Process:The transaction of my refund went through very easy with no issues and right on schedule as you told me. I had your service for 10 years living in Japan and not one time had any issues. Thank you for everything.
Great service. Will use again when I return.
12/22/2022
Japan ETC has excellent customer service. We have enjoyed the convenience of our ETC card.
2/4/2023 Wise Refund Process:The Wise refund process was very easy to use and work through. Wise also has much more robust security than much of the other money handling services, so I’m glad we worked through them. Looking forward to using Japan ETC if we’re back in Japan.
Creating my account and using my ETC card through Japan ETC was one of the easiest things to do. I’d highly recommend anyone needing an ETC card to go through this service.
12/19/2022
Excellent way to navigate through the ETC process.
12/16/2022
Great service! English speakers are available. No language barrier.
12/15/2022
2/9/2023 Wise Refund Process:I had a great experience with your company. You made it easy to apply, and cancel. I will definitely be contacting you again if I end up working in Japan in the future. Thank you!
Great service during my time in Okinawa
12/14/2022
JapanETC was very easy to set up and there were no issues at all for the 2.5 years that I was a customer!
12/8/2022
Very convenient service, I would recommend.
Very useful service, easy for foreigners to use.
12/7/2022
2/1/2023 Wise Refund Process:I think the process went smoothly. The only think I would do is the email they send maybe highlight the link or make it more known that’s what is to be clicked…it sorta blended in with the email.Other than that it was smooth and the money was in the account rather quickly.
LOVED the convenience of having the ETC card!! Made traveling the toll roads so much easier!! On Okinawa, as well as, Mainland when we traveled,
12/6/2022
2/4/2023 Wise Refund Process:To be honest, I was very pleased with how smoothly the transaction processed. I did not like having to establish a Wise account due to banking security concerns, but I received the money quickly and it is convenient.The most important thing is to explain it thoroughly to each customer that has questions.Thank you for your message and thank you for explaining this situation clearly.I have signed up for a Wise account so I am able to receive my refund.
We are leaving Okinawa and do not need this ETC service. Thank you
Very satisfied
I appreciated the convenience of the ETC while traveling on the expressway.
12/5/2022
Super easy to set up and use. Highly recommend!
12/4/2022
Service was great. Thank you.
2/4/2023 Wise Refund Process:The process went smoothly. I appreciate all the follow up you have provided, it helped through the process and also served as a reminder during the hectic moving process. Thanks again. We wouldn’t hesitate to recommend ETC to others moving to Japan. Satisfied Customer
We have been very pleased with ETC. Has helped us so much. Thank you.
12/3/2022
Everything was great, we just left japan.
12/2/2022
This has been the easiest way to travel on the toll roads in Japan. Highly recommend it!
12/1/2022
Love the service, we are moving out of country.
Having JapanETC has allowed us to drive from Tokyo to Misawa and from Tokyo to Iwakuni, with many points in between. Its easy, the discounts can add up, etc.
11/30/2022
Phenomenal service. Would use again if I were to return to this area.
11/29/2022
Great use!
11/27/2022