What Our Customer’s Say About Our ETC Card Service

  Wise Refund Testimonials 

JapanETCcard partnered with NBC Tokyo 2020 Olympics - We provided 200 ETC Cards, NBC used the ETC cards in Shuttle Buses and Van Shuttles to transport the Olympic Players and Staff From Olympic Village to events.

Excellent process. Highly recommended for ease of travel in Japan

You all are the best. Thanks for the great service. Hopefully we can use you again in the future!

 Matthew

  5/15/2023

  NAVY / Yokosuka / FPO / NAVFAC FE

7/3/2023 Wise Refund Process:

Overall the experience to cancel my ETC and get my refund went pretty smoothly. I understand that it’s hard to send Yen 💴 deposit back to the owner in dollar 💵. So that is why you had to use wise. I just didn’t trust the wise platform completely. But it wasn’t to bad and I did get my money back.

Overall having a ETC made driving so much easier. I was able to see places much easier instead of having to find a cash toll booth. I would definitely get one again when I move back to japan.

The service is great, it has allowed me to see so many parts of Japan. Love being able to take the exits that are ETC only, so that I do not have to drive further.

 Phát

  5/14/2023

  USAF / Yokota AB / APO / AMC

We are so glad we got the card. It was very helpful.

 Philip

  5/13/2023

  USAF / Yokota AB / APO / PACAF

Having the ETC has made driving in Japan so much easier! Knowing that I wouldn't have a problem paying for tolls while on the highway took a lot of stress out of road trips, leaving me to enjoy the drive!

 Alycia

  5/11/2023

  US Air Force / Yokota Air Base / APO / PACAF

Very easy and very helpful.

 Benjamin

  5/10/2023

  Department of State / US Embassy Tokyo / DPO / Department of State

You guys are amazing !! Great services and easy to access

 Carla

  5/10/2023

  DHA / NAF ATSUGI / FPO / Meddac Japan

The service was great. It was very convenient to be able to zoom right through toll gates on my motorcycle.

 Kaleb

  5/9/2023

  US Navy / CFAY / Kinugasasakaecho / COMFLEACT YOKOSUKA

Having an ETC card made driving in Okinawa so much easier and more convenient. Highly recommend to anyone that will be driving daily across the island.

 Patrick

  5/9/2023

  USMC / Camp Kinser / FPO / 3D Maintenance BN

Having the ETC card has been very useful when travelling. Service is outstanding! Thank you for providing this service!

 Scott

  5/6/2023

  DoDEA / Yokosuka / FPO / Kinnick High School

Great service, just leaving the country. Thank You

 Bennie

  5/4/2023

  Boeing / Miho AB / Yonago / JASDF Miho

We LOVE the ETC! Thank you. Thank you again!

 Peter

  5/3/2023

  USMC / Kinser / FPO / CLR37

Thank you for making this service available to those who just moved to Japan. Having an ETC card was essential for me, and your service made it convenient to obtain and use. I will recommend the service to others.

 Tim

  5/3/2023

  Pagliacci Pizza (in USA) / N/A / Yokohama / N/A

Very convenient!

 Barrett

  5/1/2023

  Attorney / Yokosuka / FPO / Dependent

ETC was AMAZING and all US SOFA members should get one immediately. We traveled all over Japan with such ease thanks to ETC!

 Michael

  5/1/2023

  US Navy / NAF Atsugi / FPO / HSM-51

Having an ETC card has been convenient and easy! Highly recommended. Thank you very much! We are moving back to the US at the end of the month.

 Alex

  5/1/2023

  US Navy / Yokosuka / FPO / Naval Hospital (NMRTC)

User friendly.

 Aaron

  5/1/2023

  USMC / Kinser / FPO / 3d Maintenance Battalion

Super easy process to set up and monthly payments are easy to process. Great customer service! Thank you for your help

 Melissa

  4/30/2023

  US NAVY / Navy Base Yokosuka / FPO / CVN 76 USS RONALD REAGAN

Great service. Easy to use. Thank you.

 Issac

  4/30/2023

  US NAVY / MCAS Iwakuni / FPO / CVW-5

Once set up, a totally hassle-free experience. Go right through the ETC lane and watch the other Y and A plates suck it! Totally worth the setup process.

 Gordon

  4/30/2023

  USMC / Camp Courtney / FPO / III MEF

Extremely satisfied with your service and also the support from your team. So very prompt. Thank you so much for helping me out with etc card in Japan

I want to thank you personally for all the support and your prompt response every time I reached out for help. Please keep up the good work.

 Ravichander

  4/30/2023

  Infosys Limited / Not applicable / EDogawa Ku / Not applicable

The ETC made it very easy to go to work and return home without waiting in long toll lines

 Bryce

  4/29/2023

  USMC / Hansen / FPO / 12th Marines

Services have been great and made driving in Tokyo and Japan easier. Response time has been fantastic.

 Patrick and aubri

  4/28/2023

  US Navy / Tokyo-US Embassy / Dpo / MDAO at US Embassy Tokyo

Great while in Japan. Will get again if I return.

 Gabriel

  4/27/2023

  Military / Yokota AB / APO / Yokota AB

This has been an amazing service! Anytime I’ve needed help changing credit cards or questions, it’s always been promptly answered with enough detail that no further questions are required. This is exactly how a business should be run with the upmost professional capability. Thank you for all you do!

 Christine

  4/27/2023

  U.S Navy / Yokosuka / FPO / Uss Shiloh

The process has always been easy to use and easy to understand. We appreciate all of the assistance. Hopefully we will come back to Japan for another assignment in the future. We look forward to it. In the meantime, we will be returning to the USA for a PCS move. Thank you for all of the help!

 Aaron

  4/25/2023

  U.S. Department of State / U.S. Embassy Tokyo / DPO / Foreign Service Institute

Job well done, could not have seen Japan without you, very professional. I'll see you on my next visit. Thank You

 Trevor

  4/25/2023

  Alutiiq / Naval Base Yokosuka / FPO / JMC-SRF

We had a good experience with ETC and highly recommend it. Thank you for the great service!

 William

  4/24/2023

  US Navy / Yokosuka / FPO / Command Naval Surface Group West Pacific

Great Service

 BERNARD

  4/21/2023

  US NAVY / YOKOSUKA / YOKOSUKA / USS ANTIETAM

It made traveling more enjoyable

 Keith

  4/21/2023

  DEPARTMENT OF THE NAVY / MCAS IWAKUNI / FPO / FRCWP

Loved it! Made our travels within Japan so much easier.

 Jorge

  4/21/2023

  US Navy / Sasebo / FPO / New Orleans

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