Leaving Japan. Wonderful service. Adam Jones was wonderful and very responsive to emails. I will miss Japan very much. Thank you for hosting Americans in your wonderful country!
2/3/2023
Extremely easy to use! Awesome customer service!
2/1/2023
The service was good for the time that we were using it. It worked and we had no issues.
Great service to have, slightly Pricey though to travel around in country but a must have to prevent stopping and payments made.Reduce cost would be perfect.
Great service, Ive had my card for at least 5-6 years no issues.
1/30/2023
For the time I used your service from 2013-2019, I found it reliable and trouble-free.
1/26/2023
Simple and easy to apply for an ETC Card. Made our traveling in Japan Expressway so much easier. No need to worry if they accept credit cards or enough cash to pay for the toll. Would recommend to people who love to travel around Japan.
1/24/2023
Thankful for the support and ease of use! I am only canceling because we are moving out of Japan. Thank you!
1/20/2023
Really easy to use for SOFA members. Great customer service and ease of understanding.
1/18/2023
It was wonderful thank you so so much! We are moving now so have to cancel!
1/16/2023
Great service! Really enjoyed Japan ETC. Thank you.
Excellent. If required very good hotline! Excellent billing. We used card very often without problems.
1/15/2023
What an excellent service! Signing up for the card was very easy and I received it in the mail shortly after that. Customer service has always been helpful and quick, and I have never had any problems/interruptions with my card or service. Thank you for your excellent service over the years!
1/10/2023
fantastic service all around.PCS that's why I'm canceling my service.
1/9/2023
Thank you for an amazing service and making the process really easy to get the ETC
This is an excellent service, would highly recommend.
Thanks for the great support and making it easy to organize and use an ETC card in Japan. Thanks for your support. Wishing you and your team all the best for the future.
1/7/2023
Japan ETC card made getting around Okinawa much easier for the two years we lived here. It was definitely worth it!
1/4/2023
Thank you for excellent service
1/3/2023
Great, easy service! Drove all over mainland Japan for hockey tournaments.
1/2/2023
Made paying the tolls easier and faster at a discounted rate! Definitely recommend to service members stationed in Okinawa to save a little extra if using the expressway a lot.
12/29/2022
Thank you! The process was so easy and the ETC was really convenient!
2/1/2023 Wise Refund Process:It was very easy and simple. I had to create an account; if there was an option to do otherwise, it wasn't readily apparent. But no big deal.
2/1/2023 Wise Refund Process:
Convenient, effective, and outstanding customer service. Highly recommended!
12/27/2022
We have loved your service for the last 7 years.
2/4/2023 Wise Refund Process:I’ve been really impressed with how your company communicates clearly, honestly, and promptly.From the customer side, living overseas is delightful but I feel I’m always fighting some kind of fight and my decisions would be better with more information but in this case the website and processes with choices laid out neatly were wonderful.My initial trepidation was not knowing if the company was legitimate because it was only word of mouth but reading testimonials helped.Luckily I had just set up a Wise account however if I hadn’t, a tutorial may have been helpful.
2/4/2023 Wise Refund Process:
You guys have been great- always doing what you say you'll do and building trust along the way
12/24/2022
2/9/2023 Wise Refund Process:Thank you very much for your valuable service with excellent customer support.In future if I need ETC services, I will be happily to contract the service again.
2/9/2023 Wise Refund Process:
Thank you very much for your kind and customer friendly service.
12/23/2022
2/1/2023 Wise Refund Process:The transaction of my refund went through very easy with no issues and right on schedule as you told me. I had your service for 10 years living in Japan and not one time had any issues. Thank you for everything.
Great service. Will use again when I return.
12/22/2022
Japan ETC has excellent customer service. We have enjoyed the convenience of our ETC card.
2/4/2023 Wise Refund Process:The Wise refund process was very easy to use and work through. Wise also has much more robust security than much of the other money handling services, so I’m glad we worked through them. Looking forward to using Japan ETC if we’re back in Japan.
Creating my account and using my ETC card through Japan ETC was one of the easiest things to do. I’d highly recommend anyone needing an ETC card to go through this service.
12/19/2022
Excellent way to navigate through the ETC process.
12/16/2022